Get to the right team
Whisp Contact Center
Choose the subject that fits your request. Clear reports help us protect users and respond faster.
Service operator
Ceres Emil
Email: [email protected]
Chamber of Commerce: 77146123
VAT number: NL003160913B16
If someone faces an immediate threat, contact local emergency services first. Whisp support cannot provide emergency assistance.
Account and product support
Login trouble, lost access, email verification, purchases, rooms, games, creator tools or a technical problem.
Include
- Your username and account email
- What happened and when
- Browser, device and screenshots if useful
Privacy and data rights
Access, correction, deletion, portability, restriction, objection, consent withdrawal or a privacy concern.
Include
- Your username and account email
- The right or data involved
- Your preferred response format
We may verify that the account is yours. Never email a password, passkey or unnecessary ID document.
Send privacy requestCopyright and content notices
Report copyright infringement or other unlawful content. Precise, substantiated notices can be assessed faster.
Include
- Your name and electronic contact details
- The protected work or legal right
- The exact Whisp URL, room, item or content location
- Why the content is unauthorized or unlawful
- A good-faith statement that the information is accurate
Affected users can use the same channel for a counter-notice or appeal, with proof of ownership, permission or another lawful basis.
Submit content noticeSafety and moderation
Harassment, threats, sexual exploitation, hate, doxxing, impersonation, fraud, unsafe conduct or an enforcement appeal.
Include
- Usernames and exact room or content
- Date, time and what happened
- Links or screenshots you may lawfully share
- Whether anyone is at continuing risk
Security
Compromised accounts, exposed credentials, suspicious activity or a vulnerability in Whisp.
Include
- A concise impact description
- Safe reproduction steps
- Affected URL or component
- How we can contact you securely
Do not access other users’ data, disrupt the Service, publish secrets or demand payment. Give us a reasonable opportunity to investigate.
Report privatelyWhat happens next
- We route your message by subject.
- We may request the minimum extra information needed to verify or assess it.
- We investigate and take proportionate action.
- We send a response or decision where required and reasonably possible.
Use factual information. Duplicate, abusive or misleading reports can delay review. Legal deadlines and emergency processes apply regardless of any estimated support response time.