Service operator

Ceres Emil
Email: [email protected]
Chamber of Commerce: 77146123
VAT number: NL003160913B16

Immediate danger?

If someone faces an immediate threat, contact local emergency services first. Whisp support cannot provide emergency assistance.

Account and product support

Login trouble, lost access, email verification, purchases, rooms, games, creator tools or a technical problem.

Include

  • Your username and account email
  • What happened and when
  • Browser, device and screenshots if useful
Email support

Privacy and data rights

Access, correction, deletion, portability, restriction, objection, consent withdrawal or a privacy concern.

Include

  • Your username and account email
  • The right or data involved
  • Your preferred response format

We may verify that the account is yours. Never email a password, passkey or unnecessary ID document.

Send privacy request

Safety and moderation

Harassment, threats, sexual exploitation, hate, doxxing, impersonation, fraud, unsafe conduct or an enforcement appeal.

Include

  • Usernames and exact room or content
  • Date, time and what happened
  • Links or screenshots you may lawfully share
  • Whether anyone is at continuing risk
Report a safety issue

Security

Compromised accounts, exposed credentials, suspicious activity or a vulnerability in Whisp.

Include

  • A concise impact description
  • Safe reproduction steps
  • Affected URL or component
  • How we can contact you securely

Do not access other users’ data, disrupt the Service, publish secrets or demand payment. Give us a reasonable opportunity to investigate.

Report privately

What happens next

  1. We route your message by subject.
  2. We may request the minimum extra information needed to verify or assess it.
  3. We investigate and take proportionate action.
  4. We send a response or decision where required and reasonably possible.

Use factual information. Duplicate, abusive or misleading reports can delay review. Legal deadlines and emergency processes apply regardless of any estimated support response time.